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Billy Bilsland Cycles Terms & Condtions

An Update On How We Are Currently Operating

The current situation with the Coronvirus pandemic and being held on lockdown is tough and uncertain one for all. While nearly everything has come to a stand still, we have remained open in order to help essential workers commute to and from work, and help maintain a mode of transport and expertise for our customers.

Despite the pressure of having to work under limited and restructured staffing to ensure social distancing, we are busier than ever. Inundated with repairs and orders there is barely a moment to sit down so please bare with us as we do our best to answer all enquiries, complete orders and return serviced bikes as fast as we can.

Due the high volume of work we currently have on we are forced to limit our workshop servicing and bike repairs to essential workers only. While we understand this may cause inconveniences it allows us to focus on the key folk that depend on their bikes at the moment, and maintain our great level of service. We are continually monitoring developments and hopefully we will be able to open the workshop back up to everyone soon.

We are still taking orders through the website and we will do our best have them dispatched or ready to collect as fast as possible. Please be aware that due to the high number of orders and disrupted courier services it may take a few extra days to receive your purchase.

For all enquires please get in touch via Facebook Messenger or email on

Our phones are forwarding to a pre recorded message asking customers to enquire via email or Facebook Messenger.

We apologise for any inconvenience caused and hope to be able to return to more normal practice soon.

Stay safe folks and keep pedalling!

Billy BiIsland Cycles is based in Glasgow, Scotland. We are a family owned business, and we are in the business of looking after our customers. This means that any problems you have, either on the website or from the shop, we'll sort it out.